BirdWatcher Supply Return Policy

If you are not totally satisfied with your purchase, you may return your unused product(s) within 30 days of the original shipping date for an exchange or a refund of the purchase price.

Unfortunately we cannot accept returns of clearance, closeout or special order items, books, audio or video media, computer software, seed or food products

We are not able to refund the original shipping or return shipping charges.

The returned item(s) must be in new condition, and should show no signs of use or wear. If an item is returned that cannot be sold as new or is past the 30 day limit, the refund price will be pro-rated at our discretion.

There is a 10% restocking fee on all returns excluding return/exchanges.

Please re-pack the product in its original packaging. Make sure that you include all of the pieces of the product including instruction manuals and warranty information. Please put a copy of your sales receipt inside the box and indicate the reason for the return and whether you want an exchange or a refund.

We recommend that you ship your return back to us via UPS with insured service. This will protect you in the event the shipment is damaged or lost in transit. 

We cannot assume responsibility for return shipments that are damaged, lost or misdirected.

Returns should be addressed to:

Birdwatcher Supply
1325 E. Cobb International Blvd
Attn: Customer Service

Damaged Merchandise

Privacy Policy

Be assured that BirdWatcher Supply Company will not sell or share your information with other companies or individuals other than to process your order.  This includes your e-mail address and shipping information.

Shipping Policies

Security Policy